The Line and the Staff.
the other three, namely, accounting, traffic, and executive, legal and financial, can close from Saturday noon until Monday morning. The operating department, being the line, keeps the road open and the trains moving. Because of the poverty of our language, we now encounter some difficulties of expression in explaining all the various ramifications of line and staff. A staff department, because of its size, may exercise line functions within its own interior administration. Thus, the auditor organizes his office forces under appropriate chief and subordinate officers who, within the accounting department itself, exercise the authority of line officers. When such accounting officers get outside their legitimate sphere and endeavor to act as line officers in the operating department, expensive friction begins. This feature I shall discuss with you later. Suffice it to say that at present the hardest of all problems is to keep line and staff in economical balance. Staff departments then may within themselves exercise line functions. This grows rather from necessities imposed by size than from inherent nature of function. The first staff officer was an adviser and exercised no authority, except that of polite inquiry, because there was no one
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