MARK TWAIN
"Why didn't you let him go ahead and discharge the brakeman, in spite of your favorite policy? You know he deserved it."
The Major answered with something which really had a sort of distant resemblance to impatience:
"If you would stop and think a moment you wouldn't ask such a question as that. Is a brakeman a dog, that nothing but dog's methods will do for him? He is a man, and has a man's fight for life. And he always has a sister, or a mother, or wife and children to support. Always—there are no exceptions. When you take his living away from him you take theirs away too—and what have they done to you? Nothing. And where is the profit in discharging an uncourteous brakeman and hiring another just like him? It's unwisdom. Don't you see that the rational thing to do is to reform the brakeman and keep him? Of course it is."
Then he quoted with admiration the conduct of a certain division superintendent of the Consolidated road, in a case where a switchman of two years experience was negligent once and threw a train off the track and killed several people. Citizens came in a passion to urge the man's dismissal, but the superintendent said:
"No, you are wrong. He has learned his lesson, he will throw no more trains off the track. He is twice as valuable as he was before. I shall keep him."
We had only one more adventure on the trip. Between Hartford and Springfield the train-boy came shouting in with an armful of literature and dropped
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