ethical principle but facts. Everybody hates house agents because they have everybody at a disadvantage. All other callings have a certain amount of give and take; the house agent simply takes. All other callings want you; your solicitor is afraid you may change him, your doctor cannot go too far, your novelist—if only you knew it—is mutely abject towards your unspoken wishes—and as for your tradespeople, milkmen will fight outside your front door for you, and green-grocers call in tears if you discard them suddenly; but who ever heard of a house agent struggling to serve anyone? You want to get a house; you go to him, you dishevelled and angry from travel, anxious, enquiring; he calm, clean, inactive, reticent, quietly doing nothing. You beg him to reduce rents, whitewash ceilings, produce other houses, combine the summer house of No. 6 with the conservatory of No. 4—much he cares! You want to dispose of a house; then he is just the same, serene, indifferent—on one occasion I remember he was picking his teeth all the time he answered me. Competition is a mockery among house agents, they are all alike, you cannot wound them by going to the opposite office, you cannot dismiss them, you can at most dismiss yourself. They are invulnerably placed behind mahogany and brass, too far usually even for a sudden swift lunge with an umbrella, and to throw away the keys they lend you instead of returning them is larceny and punishable as such.
It was a house agent in Dover who finally decided
