- To what extent does the participant in a mass movement feel exaltation or depression? What is the difference in the feelings which accompany financial panics and religious revivals? to what extent are these effects temporary? to what extent are they permanent?
- What devices have been used to prevent financial panic? what devices to disperse mobs?
III. SECONDARY RELATIONS AND SOCIAL CONTROL
Modern methods of urban transportation and communication—the electric railway, the automobile, and the telephone—have silently and rapidly changed in recent years the social and industrial organization of the modern city. They have been the means of concentrating traffic in the business districts; have changed the whole character of retail trade, multiplying the residence suburbs and making the department store possible. These changes in the industrial organization and in the distribution of population have been accompanied by corresponding changes in the habits, sentiments, and character of the urban population.
The general nature of these changes is indicated by the fact that the growth of cities has been accompanied by the substitution of indirect, "secondary," for direct, face-to-face, "primary" relations in the associations of individuals in the community.
Touch and sight, physical contact, are the basis for the first and most elementary human relationships. Mother and child, husband and wife,father and son, master and servant, kinsman and neighbor, minister, physician, and teacher; these are the most intimate and real relationships of life and in the small community they are practically inclusive.
The interactions which take place among the members of a community so constituted are immediate and unreflecting. Intercourse is carried on largely- ↑ Charles Horton Cooley, Social Organization, p. 15.