now so familiar both in India and England was appointed to consider the state of the postal services, and the result of its deliberations was the Post Office Act of 1854 and the conversion of the Post Office into an Imperial Department under a single head called the Director-General. Uniform rates of postage were introduced and postage stamps instead of cash payments were brought into use. That marvellous set of rules known as the Post Office Manual was prepared, which has since grown into four healthy volumes. Every Official in the Department is supposed to have the contents of these at his fingers ends, but in reality few have ever read them through, and anyone who attempted to obey all their instructions would find himself sadly hampered in the exercise of his duties. The appointment of a Director-General, by bringing the separate services under a single administra- tion, laid the foundation for future progress. Suitable officers were recruited and were taught their duties, better pay and improved prospects of promotion were a great inducement to the staff to take an interest in the work, and through communications which took no account of district or provincial boundaries were established.
The gradual growth of the powers of the Director-General has largely depended on the needs of the Department, and also, to an appreciable extent, upon his own strength of will and his personal relations with the Member of Council, who controls the Department of Government to which the Post Office is subordinate. 1[1] The Director-General is assisted by two Deputy Directors, who are, in fact, the Secretaries of the Post Office, and under these again are four Assistant Directors
- ↑ 1 This is at present the Department of Commerce.
