Page:When You Write a Letter (1922).pdf/145

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ters in fact, should be answered promptly. There should usually be some acknowledgment on the day on which the letter is received. Neglect and delay in answering important letters is a habit, which one can cultivate, like staying away from Church or sleeping late in the morning. There is little excuse for it but selfishness. Even if one's business does not require that he keep a regular stenographer and makes it necessary for him to write his own letters, yet if he will have a place to keep his unanswered mail and a time for attending to it, the matter will become as regular as meals or as keeping his face washed, and it is in fact quite as important as either of these physical details. An unanswered business letter brands a man as careless and unreliable.

There are a good many types of business letters, but the general style and form of each is about the same. If a printed or engraved letterhead is used, this will take care of a considerable number of details. It will ordinarily indicate the writer's name, business, and business address, with a date line often partially filled in. The envelope in which it is mailed should carry