Template:OTRS template list
- Commons:OTRS where you can find general information on email writing and sending, as well as general information about the OTRS system.
- {{OTRS received}}, for use when a ticket is received, but not confirmed due to a problem. Further correspondence may be required. Changed to {{OTRS pending}} or {{PermissionOTRS}} upon resolution of the problem.
- {{OTRS pending}}, for use when the ticket is in order, but still in the queue. Changed to {{PermissionOTRS}} when confirmed.
- {{PermissionOTRS}}, when the ticket is received and confirmed.
- {{OTRS ticket}}, for easy linking to OTRS ticket numbers.
Usage
[edit]A list of links relating to the Open-source Ticket Request System (OTRS) on Wikisource and its sister projects. This template is intended for transclusion into other pages for information. Keeping the list in one place maintains uniformity around Wikisource and simplifies maintenance and updates of the list.